Data protection declaration

The person responsible for data processing is:
Mathias Rumbold
Pachtweg 22
1220 Vienna
Austria
+43 (1) / 280 429 111
legal@talheim-records.com

We are pleased that you are interested in our online shop. The protection of your privacy is very important to us. Below we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to protect our legitimate interests in a correct presentation of our offering, which prevail in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services provided by a third party provider
As part of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contact and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening the customer account and you cannot complete the order and/or the account opening or send the contact without providing them. Which data is collected can be seen from the respective input forms.

We use the data you provide to us in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

Data transfer to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR so that they can contact you before delivery for the purpose of notifying or coordinating the delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
Österreichische Post AG
Rochusplatz 1
1030 Vienna
Austria

Data transfer to debt collection companies

In order to fulfil the contract in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR, we will pass your data on to a commissioned debt collection company if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection company. In addition, the transfer serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in the effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.

4. E-mail newsletter

E-mail advertising with newsletter registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops seal of approval and to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is made available as part of order processing by a CDN provider (content delivery network). Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.

When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred and the requesting provider (access data) and documents the access. Individual access data is stored in a security database for the analysis of security irregularities. The log files are automatically deleted no later than 90 days after creation.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement made between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered to use a product is automatically checked using a neutral parameter, the email address hashed using a cryptographic one-way function. Before transmission, the email address is converted into this hash value, which Trusted Shops cannot decrypt. After checking for a match, the parameter is automatically deleted.

This is necessary to fulfill our and Trusted Shops' predominantly legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR. Further details, including on how to object, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.

6. Cookies and web analysis

In order to make visiting our website more attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are saved in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

In addition, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

Use of Matomo for web analysis

If you have given your consent to this in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR, data will be automatically collected and stored on this website for the purpose of website analysis using the web analysis software Matomo, a service provided by InnoCraft Ltd., when you visit the website. This data is used to create usage profiles using pseudonyms. Cookies can be used for this purpose. The pseudonymized user profiles will not be merged with personal data about the bearer of the pseudonym without a separate, express consent. Once the purpose no longer applies and we no longer use Matomo, the data collected in this context will be deleted. All data processed as part of the website analysis described above is processed on our servers. You can revoke your consent at any time with effect for the future by following the instructions below.
Revocation:

After you revoke your consent, an opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.

7. Social Media

Our online presence on Facebook, Twitter, YouTube, Instagram

Our presence on social networks and platforms serves to improve and actively communicate with our customers and interested parties. We provide information about our products and current special offers there.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used on your device for this purpose. Visitor behavior and the interests of users are stored in these cookies. In accordance with Art. 6 (1) lit. f. GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. using a checkbox, the legal basis for data processing is Art. 6 Paragraph 1 Letter a of GDPR.
If the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision by the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), please refer to the providers' data protection information linked below. If you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here.
Further information on data processing when visiting a Facebook fan page (information on insights data) can be found here.

Google/ YouTube: https://policies.google.com/privacy?hl=de

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

Opt-out option:

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875

8. Sending review reminders by email

Review reminder by Trusted Shops
If you have given us your express consent to do so during or after your order in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will send your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) so that they can send you a review reminder by email.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

9. Contact options and your rights

As a data subject, you have the following rights:

according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
to exercise the right to freedom of expression and information;
to fulfil a legal obligation;
for reasons of public interest or
to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided
you dispute the accuracy of the data;
the processing is unlawful, but you refuse to delete it;
we no longer need the data, but you require it to assert, exercise or defend legal claims or
you have objected to the processing pursuant to Art. 21 GDPR;
according to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Right of objection

If we process personal data as explained above in order to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.