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Right of Withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason.

Withdrawal Period

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.

Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us:

Talheim Records e.U.
Pachtweg 22
1220 Vienna
Austria
Phone: +43 (1) 280 429 111
Email: office@talheim-records.com

of your decision to withdraw from this contract by means of a clear statement (for example, a letter sent by post or an email).

You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of sealed audio or video recordings or computer software if the seal has been removed after delivery.

Special Notice for Digital Content

The right of withdrawal expires for contracts for the supply of digital content which is not supplied on a tangible medium if we have begun the performance of the contract after you have expressly agreed that we begin the performance before the end of the withdrawal period and you have confirmed that you lose your right of withdrawal by giving your consent.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:
Talheim Records e.U.
Pachtweg 22
1220 Vienna
Austria
Email: office@talheim-records.com

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

Ordered on (*) / received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.